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Chocolate Fountain Sales, Rentals, Parts & Accessories
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Chocolate Fountains
We have provided answers to some of the frequently asked questions
related to chocolate fountains. If you do not find the answer you are
looking for below, feel free to
contact us at any time. We will be more than happy to assist you.

The chocolate fountain is
a mechanical fountain specially designed for use as a "Fondue". Chocolate
cascades off of round tiers while guests dip fruit, pretzels, marshmallows
and other accompaniments into the warm flowing chocolate.
Chocolate
fountains have become very popular at wedding receptions, birthday
parties, anniversary parties, corporate events, Bar Mitzvahs, restaurant
buffets, and many other types of events.
The base of the chocolate fountain consists of a
reservoir that will hold approximately 20 pounds of chocolate (depending
on the model). This chocolate is kept warm by the use of an internal
heating element. When the fountain is turned on, an auger, which is
located in the center of the fountain, lifts the chocolate to the top of
the fountain. Once to the top, the chocolate then cascades down the
fountain, completely covering the multiple round tiers. The chocolate then
returns into the reservoir where the process starts all over again.
An auger is a one piece, rotating, screw-type device that moves the chocolate to the top of the fountain through a cylinder.
Some other brands of chocolate fountain use a pump to get the chocolate
to the top of the fountain. Pumps consist of many internal components
and small passages, that require close tolerances in order to work
properly. The problem with pumps are that when these passages get
blocked, the pump will no longer operate and it requires complete
disassembly and thorough cleaning before normal operation can resume.
The chocolate fountain, with its one piece auger, eliminates the
possibility of clogging and greatly reduces cleanup time.
The chocolate fountain is manufactured from commercial grade stainless steel. All components
have been rigorously tested to ensure years of trouble free operation. Most
special event caterers and banquet facilities using the chocolate
fountain on a daily basis can expect to see an average life span of
approximately 10 years.
The chocolate fountain will operate with
most any brand of "coverture" chocolate. Coverture chocolate is a high
quality chocolate that contains extra cocoa butter (32-39%). The higher
percentage of cocoa butter, combined with the processing, gives the
chocolate a creamy mellow flavor and allows the chocolate to flow
through the fountain more elegantly.
Basically, there are 3
options for melting the chocolate. The chocolate can be melted with a
double boiler, in a microwave oven, or in the fountain itself. Of these
3 options, the most efficient is to use a double boiler. A double boiler
will decrease the amount of time needed to melt the chocolate and
greatly reduce the chance of burning the chocolate. While the base of
the fountain does contain a heating element and you can melt the
chocolate directly in the fountain itself, doing so will take
considerably longer. In addition, melting the chocolate in the fountain
or a microwave oven, each require the chocolate be stirred more
frequently, to reduce the chance of burning.
Most any food item that goes well with chocolate
can be used with the chocolate fountain. The most popular items are;
strawberries, pineapple, cherries, grapes, pretzels, marshmallows,
biscotti, piroulines, vienna fingers and caramel squares. Just keep in
mind that any crumbly-type food that may fall into the chocolate
fountain will cause the chocolate to get lumpy. Although this will not
harm the fountain, it does affect the appearance of the chocolate as it
is cascading over the tiers.
This varies
with each individual company. If you are a caterer, restaurant, or
banquet facility, you probably already offer most of these items in your
normal menu and would welcome the additional income from sales of these
items. However, if you are interested in offering only chocolate
fountain rental and you do not have the resources (and in some cases the
licensing) to offer the foods for dipping, there are several options.
Most caterers and banquet facilities will gladly allow outside vendors
to provide chocolate fountain rental to their customers, if you allow
them to provide the fruits and other foods to dip in the fountain. Also,
most local produce markets offer fruit platters that can be ordered in
advance and picked up on the day of the event.
The best option is to clean the chocolate fountain
immediately after use while the chocolate is still in a liquid state. The chocolate fountain
consists of 4 main components and each can be easily cleaned as follows:
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The Base,
contains the heating element, electrical switches and motor. At
the end of an event, you will scoop or pour any remaining chocolate out
of the base. After removing excess chocolate, the base can be washed
with warm water and a towel. (CAUTION! The base must never be
submersed in water or place in a dishwasher. Permanent damage to the
fountain, or serious personal injury may result.)
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The Tower,
slides on to 4 pins protruding from the top of the base and
supports the tiers. The tower can be submersed in hot soapy water, or
placed in a dishwasher to be cleaned. Depending on the size of the
dishwasher, you can either clean the tower as one unit, or the tiers are
easily removed with the supplied Allen wrench.
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The Auger,
fits inside the center of the tower, is the item that lifts the
chocolate to the top of the fountain. The auger can be submersed in hot
soapy water, or placed in a dishwasher to be cleaned.
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The Crown,
sits on top of the tower and is merely a decorative item. The
crown can be submersed in hot soapy water, or placed in a
dishwasher to be cleaned.
If you can not clean the chocolate fountain
immediately after use and the chocolate begins to harden, you will need
to take a couple of extra steps to clean the fountain. First, remove the
tower, auger and crown from the base. Plug the base in and turn the base
on "Heat Only". As for the tower, auger and crown, the easiest
solution is to place them on a cookie tray, or aluminum foil, and place
them in an oven until the chocolate begins to melt. You can also melt
the hardened chocolate by using a hair dryer, or heat gun. However, this
can take longer, depending on the size of the heat gun. Once the
chocolate begins to melt, you can clean each of the items as mentioned
above.
There are 2
things to consider if you are planning to setup a chocolate fountain
outdoors:
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Maintaining a
warm temperature of chocolate is critical for continued smooth operation
of the chocolate fountain. Depending on the time of the year and the
general climate, this could be difficult to accomplish in an outdoor
setting.
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Because of
the chocolate’s sweet aroma, little flying creatures are very likely to
be attracted to the chocolate fountain. This makes for an unappealing
presentation.
The small fountain weighs approximately 40
pounds, the medium fountain weighs approximately 95 pounds and the large
fountain weighs approximately 105 pounds. To view exact specifications on
each chocolate fountain model click
HERE.
Each chocolate fountain made for sale in the
US operates on a standard three prong, grounded, 120 volt outlet. Models
are available for use in Europe and other countries which operate on 220
volts.
You might be surprised at just how affordable
our chocolate fountains are. To view the entire line of chocolate
fountains, as well as pricing for each model, simply click
HERE.
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